GENERAL TERMS AND CONDITIONS OF SALE

PART I – TATTOOING

Article 3 – Booking

The booking of a flash design or a custom project is validated after payment of the deposit indicated on the site.

The date and time of the appointment are confirmed via email or any other means agreed upon by both parties.

Article 4 – Nature of the deposit

The amount paid during booking constitutes a deposit towards the total cost of the service.

This deposit will be deducted from the final price of the tattoo on the day of the appointment. It covers drawing time, preparation, and the reservation of the slot.

Article 5 – Cancellation and rescheduling by the client

Any request for rescheduling must be made at least 24 hours before the appointment. A first rescheduling is possible free of charge. From the second rescheduling onwards, a reprogramming fee of €10 may be requested.

The deposit remains valid for a maximum period of 18 months from the date of payment.

For a definitive cancellation within the week prior to the appointment, the deposit is not refunded.

If the cancellation is requested before that, the deposit is refunded up to 80%. The 20% retained covers administrative management costs, the blocking of a booking slot, and time already spent preparing the project.

In case of a no-show, the deposit is forfeited. Any delay of more than 20 minutes may lead to the cancellation of the appointment and the loss of the deposit.

Article 6 – Cancellation and rescheduling by the artist

In the event of an exceptional hindrance (illness, personal issues, force majeure), the appointment will be rescheduled to a later date agreed upon by the client and the artist. The deposit remains valid and will be transferred to the new appointment. If no new date can be agreed upon (e.g., moving abroad, force majeure), the deposit will be fully refunded.

Article 7 – Project creation

The project is prepared in advance based on the provided information.

  • Modifications are made beforehand during email exchanges.

  • Minor modifications may be possible on the day of the appointment.

  • A major last-minute change may require a new appointment or even a new deposit.

  • The design remains the intellectual property of the artist. It is an original work. Any reproduction, commercial use, or use by another tattoo artist without written authorization is prohibited. Unauthorized use may lead to legal action.

Article 8 – Conditions of performance

The client agrees to:

  • be of legal age or have the legally required permissions for those under 16, accompanied by a legal guardian;

  • communicate all relevant medical information (the tattoo will not be performed in case of pregnancy, breastfeeding, fever or infection, anticoagulant use without a medical certificate, dermatological issues in the area, alcohol or drug consumption, or any condition posing a health risk to the client). If in doubt, medical advice may be requested.

  • respect the equipment, the premises, and the artist. Any behavior deemed inappropriate will result in the immediate termination of the session without a refund.

  • follow the pre- and post-tattoo instructions provided by email, in paper format at the start of the session, and repeated orally after the session. Failure to follow care instructions may alter the result, for which the artist cannot be held responsible.

The artist agrees to:

  • perform the tattooing procedure in accordance with the legislation in force since the decree of February 19, 2008, and to respect all implementing orders published since then, in particular concerning hygiene standards, premises standards, and materials used.

  • inform the client of the risks associated with tattooing and the hygiene required for its healing.

The artist cannot control the care provided to the tattoo once the premises are left. Consequently, she cannot be held responsible for any potential problem arising directly or indirectly from the healing process. Furthermore, every skin reacts differently to tattooing. Despite adhering to hygiene protocols and recommended care, the final result after healing may vary depending on each person's unique characteristics.

Article 9 - Touch-ups

Touch-ups are included in the price if performed within 3 months following the healing of the tattoo. Beyond this, they may be billed. Touch-ups due to poor healing related to care or external factors may also be billed.

Article 10 - Rules regarding the premises

The tattoo is performed in a private studio; the exact address is communicated only after the appointment is confirmed via email.

As the studio is located in a private space:

  • the address must not be shared

  • please arrive at the exact time (neither early nor late)

  • discretion is requested in communal areas

    For reasons of space, hygiene, and comfort:

  • accompanying persons are not permitted unless previously agreed upon via email

  • children are not permitted unless previously agreed upon via email

  • animals are prohibited.

  • smoking or vaping is prohibited indoors

Article 11 - Rates & payment methods

The final price will fall within the range provided via email. It depends on the size, placement, complexity, and time required for completion. The deposit will be deducted. The balance is to be paid on the day of the appointment.

Accepted payment methods: PayPal, Lydia, cash. NO CREDIT CARDS.

Article 12 - Refusal of service

The artist reserves the right to refuse or interrupt a session without refunding the deposit if:

  • hygiene conditions are not met

  • the client presents a health risk

  • the client's behavior is inappropriate

  • the rules of the premises are not respected.

Article 13 - Right to image

Unless the client objects, photos of the tattoo may be used for professional purposes (portfolio, social networks). No photo of the face will be published without prior agreement.

PART II - SALE OF PHYSICAL PRODUCTS

Article 1 – Seller identity

Name: Baillet Sara

Status: Sole proprietorship

SIRET: 87841460600037

Address: Fâches Thumesnil

Email: jackline.artist@gmail.com / jackline.tattoo@gmail.com

Hereinafter referred to as "the artist".

Article 2 – Object

These General Terms and Conditions of Sale govern:

  • the booking of a tattoo via the purchase of the design in question with the payment of a deposit;

  • the sale of graphic creations, illustrations, prints, stickers, accessories, and other products offered on the site.

Any order implies full and complete acceptance of these GTCs.

Article 14 – Products

The products offered are those listed on the site on the day of the order.

Photographs are provided for illustrative purposes and are not contractual.

Article 15 – Price

Prices are listed on the product sheets in the online catalog and are in Euros (€) excluding taxes (HT) (VAT not applicable - 293B of the General Tax Code). The artist reserves the right to modify prices at any time, it being understood that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. Indicated prices do not include shipping costs, which are billed in addition to the price of the products purchased according to the total amount of the order.

Prices are indicated in euros.

Article 16 – Ordering

The order becomes final after:

  • validation of the shopping cart;

  • acceptance of these GTCs;

  • payment confirmation.

The artist reserves the right to refuse an order in the event of a previous dispute with the client.

Article 17 – Payment

Payment is due immediately upon ordering.

Payments can only be made by credit card.

Article 18 – Delivery

Deliveries are made to the address indicated on the order form. Orders are sent by La Poste via tracked letter, delivered without signature. Delivery times are given for information only; if they exceed thirty days from the order date, the sales contract may be terminated and the buyer refunded. The artist may provide the buyer with the parcel tracking number via email. Transport-related risks are borne by the buyer from the moment the items leave the artist's premises. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.

Article 19 – Right of withdrawal

In accordance with the Consumer Code, the client has a period of fourteen (14) days from receipt of the product to exercise their right of withdrawal.

The product must be returned in its original condition, complete and unused.

Return shipping costs are borne by the client.

Refunds are made within the legal timeframe after receipt of the returned product.

Article 20 – Exceptions to the right of withdrawal

In accordance with Article L221-28 of the Consumer Code, the right of withdrawal cannot be exercised for personalized creations and products made according to the client's specifications.

Article 21 – Legal warranties

All products are covered by the legal warranty provided by Articles 1641 and following of the Civil Code. In case of non-conformity of a sold product, it may be returned to the artist, who will take it back, exchange it, or refund it. All claims, requests for exchange, or refunds must be made by email to the following address: jackline.artist@gmail.com, within thirty days after delivery.

PART III –

GENERAL PROVISIONS

Article 22 – Intellectual property

All content on the site (illustrations, drawings, texts, logos, photographs, tattoo projects, flash designs, visuals, and creations) is protected by intellectual property provisions.

Any reproduction, distribution, or exploitation without prior written authorization is prohibited.

Article 23 – Personal data

Personal data is processed in accordance with the Privacy Policy available on the site.

Article 24 – Force majeure

The Seller cannot be held responsible for the non-performance of their obligations in case of force majeure as defined by French law.

Article 25 – Applicable law

These GTCs are subject to French law.

In case of dispute, the parties will prioritize an amicable solution before any legal action.